Data & Privacy

Customer Data

Your client, job, and company data is yours. Period. We take extensive measures to ensure your company's proprietary data—including job details, customer information, and internal notes—is treated with the highest level of confidentiality and security.

Our Promise to You:

• Data Isolation: All customer data is logically separated and secured within our systems to prevent unauthorized access.
• Confidentiality: We do not sell, rent, or share any of your specific job or client data with any third parties outside of providing the JSTFYD service (e.g., using a secure cloud service to host the data).
• Security: We utilize industry-standard security protocols to protect your data from unauthorized access, alteration, or destruction.
• Limited Access: Only authorized JSTFYD personnel, strictly on a need-to-know basis (for troubleshooting or support), have access to your data. All access is logged and monitored.
• Control and Deletion: Should you choose to terminate your service with JSTFYD, we will securely delete your data upon your request, following a standard retention period designed to help with any potential account reactivation or legal requirements.

Website Usage

When you visit our marketing website, we collect standard information to help us improve the site experience and understand how people interact with our content.

What We Collect:

• Analytics Data: We use tools (like Google Analytics) to collect non-personally identifiable information such as your IP address (which is anonymized), browser type, pages visited, time spent on our site, and referral sources.
• Cookies: We use small text files called cookies to enhance your experience. These are used for necessary functions (like keeping you logged in) and for gathering the aforementioned analytics data. You can manage or disable cookies through your browser settings, though this may affect the functionality of some parts of our website.

Our Promise to You:

Improvement Only: This data is used exclusively to analyze trends, administer the site, track user movements, and gather broad demographic information for internal use. It is never linked back to you personally for the purpose of selling or sharing your information.

Newsletter and Communication

We use email to keep you informed about JSTFYD product updates, new features, and relevant industry news.

What We Collect:

Email Address: We collect the email address you explicitly provide when signing up for our newsletter or requesting a demo. We may also track open and click-through rates to help us send more relevant content.

Our Promise to You:

• Clear Choice: We will only send you the newsletter if you have explicitly opted-in.
• Easy Opt-Out: Every single marketing email we send includes a clear, one-click unsubscribe link at the bottom. You can opt-out of our marketing communications at any time. Unsubscribing from the newsletter will not affect crucial operational emails regarding your account or service.

Have Questions? We're Happy to Help!

We believe in transparency. If you have any questions about our data practices, the security of your information, or anything else related to this policy, please don't hesitate to reach out.

You can email our team directly at: info@jstfyd.com